Support

Support

Client support

The Ricardo Software support portal allows our existing clients to directly access the latest software release downloads, check the status of existing support requests and view and download support documentation.

The Export Control Classification Number (ECCN) for all Ricardo Software products is 5D992. For further information on ECCN please click here.

For any other query, or if you are not an existing client, please contact us using the details below:

Email support: rs_support@ricardo.com

Telephone support:
North America: +1 734 394 3860
Europe and UK: +44 1273 794444
Other regions – please select your nearest office